A replacement order will be created and shipped at the same speed as your original item. In order to avoid being charged for both original and replacement items, the original item must be returned within 30 days. To avoid being charged for both original and replacement items, the original item must be returned. 

When an item is damaged, defective or different from what was ordered, you are entitled to receive a free replacement within 7 days of delivery.

Is a replacement the same as a return?

The Company will arrange for a pick-up of the Product after it has been delivered to the User. In the case of a defective free product delivered to a User, the Company will replace just that free item, with no replacement of the main product.

Replacement orders will not be charged fees or receive payments. The fees and payment on the original order will remain unchanged. For more information on replacement orders, click Replacements Report.

The term replacement order means what?

The process of replacing discarded items (which the customer rejected) with new items to satisfy customer needs. In addition to replacements for items that do not meet the quality criteria set by the customer, items that are damaged during transit and the wrong item being shipped to the customer are also reasons for replacements.

Are replacement items returnable? 

For quality goods with defects, contact the seller or manufacturer (depending on the terms of sale) and request a replacement When the seller requests you return it, obtain a return label from them. They must ask you to return the goods.

Online shoppers reported returning 75 percent of clothing and accessories; clothing and accessories were the most commonly returned items.

Returned items are resold?

First, they have to be assessed and repackaged. Because of the costs associated with that process, many retailers shred returned items because it’s usually less expensive than reselling them.

Conclusion on amazon replacement policy

Ans. Definitely, you can return it for a refund. If your order is “Seller-Fulfilled,” you are entitled to a refund.

Ans. It will not be possible for sellers to help customers before their items are returned.